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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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TheK Lashes

September 11, 2026

5  out of  5
rating by TheK Lashes
"Whittney provided excellent customer service from beginning to end. She listened to what I needed, reviewed my options with me, and found ways to help me save money without leaving me confused about my coverage. She is personable, helpful, and a pleasure to work with!"
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ItsKarina

September 11, 2026

5  out of  5
rating by ItsKarina
"I had such a great experience working with Whittney. She was kind, professional, and very knowledgeable. She broke everything down in a way that was easy to understand and helped me get the coverage I needed at a better price. I highly recommend her!"
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Kandy Calton

September 11, 2026

5  out of  5
rating by Kandy Calton
"Whittney was amazing! She took the time to explain my coverage clearly, answered all my questions, and helped me find a great quote that saved me money. She was patient, friendly, and made the entire process easy. Definitely ask for Whittney!"
We responded:
"Thank you for the 5-star review, Kandy! We’re proud to serve the Phoenix community and truly appreciate your support. "
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Sally Crowley

September 11, 2026

5  out of  5
rating by Sally Crowley
"Such a positive experience. Whitney did an amazing job with my quote and helped me make the right decision for the policy we needed."
We responded:
"Sally, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Amanda Perez

September 11, 2026

5  out of  5
rating by Amanda Perez
"Miguel is an outstanding worker he explains everything with details. Makes you feel comfortable helps you find the best quotes."
We responded:
"Wow, thank you for the 5-star review, Amanda! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Willian Rodriguez

September 9, 2026

5  out of  5
rating by Willian Rodriguez
"Exelente servicio y muy amables"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Victor Mason’s team. "
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Kathie Glenn

September 4, 2026

5  out of  5
rating by Kathie Glenn
"I've been with Victor Masons State Farm branch for decades. These people are truly customer oriented and so professional. Greatly appreciated!"
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Shannon Anderson

August 26, 2026

5  out of  5
rating by Shannon Anderson
"The team was excellent very good sweet and very helpful. I will keep continuing using them"
We responded:
"Thank you so much for the 5 stars, Shannon! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Amairany Muñoz

August 20, 2026

5  out of  5
rating by Amairany Muñoz
"Ive been speaking with Lashanda to make changes to my policy and she has been amazing. She’s so sweet, patient, and very thorough and transparent. Thank you!"
We responded:
"Amairany, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Briana V

August 17, 2026

5  out of  5
rating by Briana V
"Aj was super kind and helpful. He’s knowledgeable, professional, and genuinely cares about helping his clients find the right insurance coverage. I highly recommend aj for your insurance needs!"
We responded:
"Briana, thank you for the fantastic review! We’re always here to support you with your insurance needs in Phoenix. "
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Juanita Babcock

August 12, 2026

5  out of  5
rating by Juanita Babcock
"La mejor aseguradora tanto de mi casa como de mi carro por 15 años. La recomiendo."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Sebastian Pedroza

August 5, 2026

1  out of  5
rating by Sebastian Pedroza
"Gracias a Daniela persona muy atenta exelente servicio"
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Johnny Gonzalez

August 5, 2026

5  out of  5
rating by Johnny Gonzalez
"Lashunda was super Friendly and knowledgeable quickly handled concerns & questions- definitely recommend this office"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Md Anawarul Abedin

July 25, 2026

5  out of  5
rating by Md Anawarul Abedin
"Excitant service"
We responded:
"Thank you so much for your kind review, Md!  If you need insurance assistance, we are just an email or call away! - Victor Mason, your State Farm Agent   "
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Edith

July 21, 2026

5  out of  5
rating by Edith
"Always very helpfully"
We responded:
"Edith, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Kylee Pipgrass

July 21, 2026

5  out of  5
rating by Kylee Pipgrass
"Lashunda is great to work with! She’s always very friendly, personable, and knowledgeable for the questions I have regarding my policies. She helped get me set up with my insurance with ease when I moved to Arizona. I’ve had several phone calls with her and never any problems :)"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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MizzMonique HBIC

July 17, 2026

5  out of  5
rating by MizzMonique HBIC
"Statefarm will always be first choice for me. I moved from California where I had an awesome family feel experience and coming to Phoenix was nothing short of that with LaShawnda making me feel like family."
We responded:
"MizzMonique, thank you for the amazing review! Our Phoenix insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Victor Mason, your State Farm Agent "
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Bruce Fields

July 2, 2026

5  out of  5
rating by Bruce Fields
"Very fast on their responses, and also very professional"
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richard valdenegro

July 1, 2026

5  out of  5
rating by richard valdenegro
"Great customer service provided. Highly recommend!"
We responded:
"Thank you so much for the 5-star rating, richard! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Lauren Leverette

June 30, 2026

5  out of  5
rating by Lauren Leverette
"Victor is the best! Great guy! Truly the best and always there to support his community!"
We responded:
"Lauren, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Victor Mason’s Team is just a call or email away!"
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LaWanda Newson

June 29, 2026

5  out of  5
rating by LaWanda Newson
"Victor Mason is a great State Farm Agent and his office staff is equally awesome! Daniela was very helpful with making some needed policy changes and offered suggestions to custom fit my current insurance needs. Thanks for making my day better."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Victor Mason’s Team. "
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Gina

June 29, 2026

5  out of  5
rating by Gina
"I have been with State Farm for over 40
Yrs, great customer service, and prices are
Excellent, I will continue with them, and highly recommend."
We responded:
"Thanks so much for the amazing review, Gina! We really appreciate your support here in Phoenix . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Mike L

June 24, 2026

5  out of  5
rating by Mike L
"Great and easy to work with. Great price for great insurance"
We responded:
"Thank you so much for the 5-stars, Mike! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Victor Mason’s Team anytime."
Profile photo of Nappsack Capture the moment

Nappsack Capture the moment

June 3, 2026

5  out of  5
rating by Nappsack Capture the moment
"Victor Mason himself helped me out in time of need as I stood there in home depot trying to rent a truck I did not have insurance card. Instead of just telling me to down the card and sending me a generic email response he actually called me and text me a link directly to my card so I could rent the truck. The level of customer service is why I am a loyal customer. Thank Victor for offering timely customer service. Victor also helped me out with getting pricing on my business insurance as the type of insurance needed is very particular. Overall I have been with Victor Mason has provided me amazing customer service and has always come through in the clutch. I might be able to find a plan to save a few bucks a month but the intangilbe things that my agent Victor Mason does and goes above and beyond far out weigh the couple dollar savings."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Declan R

April 30, 2026

1  out of  5
rating by Declan R
"Edited:
The agent who helped me left and then the new girl LaShonda kept calling even though I told her numerous times I’d only work with Flora and to not call me. She didn’t listen. Must be deaf idk. Hard to keep good people at this place I guess.

Flora helped me find what I needed and beat the competitors and she did it with a remarkable smile and utmost professionalism, I’ve been recommending to all family and friends"